Refunds and Returns

At Pink Paisley, we are committed to providing high-quality products and ensuring customer satisfaction. We offer a 30-day return policy for items in our diamond, gold, and silver collections, subject to the following terms and conditions:

1. Eligibility for Return
   Returns are accepted within 30 days from the date of purchase. To be eligible for a return, the item must be in the same condition as it was shipped, with all original packaging, tags, and documentation intact.
2. Restocking Fee
   While we do not typically charge a restocking fee, we reserve the right to impose a restocking fee of up to 15% on returns that are deemed excessive or abusive (e.g., multiple returns within a short time frame).
3. Non-Refundable Shipping Charges
   Shipping costs are non-refundable. Customers are responsible for return shipping fees, unless the return is due to a defect or error on our part.
4. Return Processing Time
   Returns will be processed within 3-5 business days from the date we receive the returned item. Refunds will be issued to the original method of payment, excluding any shipping charges.
5. Exclusions
   Certain items, such as special requests, or products that have been altered, may not be eligible for return. Please contact us prior to purchasing for clarification on any product exclusions.

By purchasing from Pink Paisley, you agree to these terms. If you have any questions or concerns regarding our return policy, please email our customer service team for assistance.